YESAWAY CAR RENTAL REVIEWS IN THAILAND

With QEEQ, I am not afraid to go anywhere. It was a delightful trip!

Satisfactory

Very fast service!

Very reliable

The service was great. I filled in the wrong time when placing the order, so there was a slight wait, but the procedures were handled quickly.

Punctual pickup and drop-off, and I gave a tip.

Pick-up and drop-off are at the airport, very convenient.

I've been traveling around Thailand for 5 years and rented cars more than 6 times, and this trip was especially disappointing. First: On the 4th day of this 13-day rental, the car wouldn't start due to a battery issue. After calling customer service, we were told roadside assistance would arrive in an hour. Two hours later, no one had arrived. We contacted them again, and they responded that the assistance couldn't find us and went back. How is that possible when it's a 50-minute drive from Phuket Town to Patong? 1. They didn't call my Thai number, Chinese number, or contact me on WeChat. 2. Are they stupid? 3. They probably didn't even leave. 4. They're just lying! After more than 3 hours, the roadside assistance finally arrived on a motorcycle with a power bank! When that didn't work, they called for a tow truck, which took another hour! By the time we got home, it was already late at night, and the four of us, including two elderly and two children, were waiting on the roadside for hours! Two days later, the same problem occurred again, and it took another 3 hours to resolve! I requested a car or battery replacement. They eventually agreed to replace the battery. Finally, someone came to replace the battery, but they brought a larger battery that couldn't be properly fitted, making it unsafe! The next morning at 10 AM, they replaced it with a compatible battery, which then worked fine, but it delayed my schedule and ruined my mood! Second: Regarding the service, the supplier claimed the battery issue was because Chinese renters don't turn off the lights, which is not only discriminatory but also unprofessional. If Zuzuche doesn't take strict action against this company, I'll be the first to delete you!

Pretty good

Great service attitude, short wait time. Very satisfied.

Quick service

Satisfied, picked up the car right upon arrival.

Excellent service, detailed answers to questions

The customer service was impolite and spoke in a commanding tone.

The previous customer from mainland China had multiple credit cards that didn't work, which delayed us for 5 minutes.

They delivered the car to the hotel, very punctual and convenient

The service was excellent. They clearly explained all the issues with the car, and the pickup document was very well marked. All questions were answered patiently, no waiting, quick pickup.

No queue, fast pick-up

Actively helped us find lost items

You can rent a car right after landing at the airport. The cars are at the airport.