CHIC CAR RENT CAR RENTAL REVIEWS IN THAILAND

Not bad

I rented a Honda City sedan but was given a two-door Jazz. I called to inquire and was told they are of the same class, which resulted in insufficient trunk space and a change in travel plans!

The lady who helped me with the rental paperwork was not only very elegant but also very patient. Even when our communication was not smooth, she kept smiling and gently gesturing to me. This is particularly commendable!

Very convenient as it is right outside Bangkok Don Mueang Airport Terminal 2, but the staff here aren't as friendly as those in Chiang Mai and Pattaya.

Pickup was quite fast, took only 20 minutes. But a deposit was required.

Perfect

Pick-up and drop-off were very quick. The car was comfortable to drive. It was a joyous trip.

I hope they can provide better service to their customers, especially in terms of language support.

Very Responsible

The platform provided by Zuzuche is excellent, but when picking up the car from Chic Rent Car, we encountered some trouble due to communication issues. We had already purchased super insurance from Zuzuche, but Chic Rent Car insisted we buy additional insurance. This caused a two-hour delay. Eventually, by contacting Zuzuche’s Chinese pickup guide, who spoke briefly with Chic Rent Car in Thai over the phone, Chic Rent Car agreed that additional insurance was unnecessary. We hope Zuzuche can communicate better with the car rental companies in advance. If the insurance has already been purchased while placing the order, the car rental company should be aware of it to avoid unnecessary hassle during pickup. Kudos to Zuzuche's Chinese guide for resolving the issue! Additionally, Chic Rent Car deducted a 5000 THB deposit from my credit card, which is shown as a consumption. I hope they can refund the deposit soon! It was a pleasant surprise that Chic Rent Car upgraded my reserved Honda to a BRV, and the car had only 83 kilometers on it and came with sun protection film, which was a thoughtful touch not commonly provided by many domestic rental companies. Thumbs up to Chic Rent Car for their attentive service!

Pickup was quick, and the staff even helped set up the child seat. Excellent service.

There were coordination issues between Zuzuche and Chic Car Rent, and the user had to bear the consequences.

Long wait time, no Chinese-speaking staff

The order noted that we required Chinese-speaking service and a baby seat, but when we picked up the car at the airport, neither was available. We had to use gestures and a translator app, which took over an hour. Despite renting the car, there was no Chinese service or baby seat at all!!

Good, simple procedures

Like: Efficient and good condition vehicle
Dislike: Site and hire company to be clearer about debit/ credit card requirements. Almost impossible to contact easyrentcars if there is a problem, so best book direct.

The staff had an average attitude

The car rental and return were very fast, and the staff was very friendly. A good choice. I rented an economy HONDA CITY, which was spacious enough for three people and very fuel-efficient.

Like: The CRV was perfect for the 4 of us and was great to drive. Very comfortable.

The process of picking up and returning the car was efficient.