Compared to others, this company is the most cost-effective with full insurance included. No hard selling, plenty of counters at LAX, and fast service.
Dollar took away the rental agreement and refused to let me see it, aggressively upselling items I didn’t want, charging me over 400 additional dollars.
Everything was smooth and straightforward, without any unpleasant experiences. Car pickup was hassle-free with no unnecessary upselling. Drop-off was quick and efficient.
I was charged an extra 68.5 USD for being an hour late in returning the car. This company is really dishonest; I've never encountered anything like this before.
The counter service was very efficient. Just a quick check of the order and submission of a credit card, and the process was completed quickly. They gave a simple introduction to the insurance without being pushy.
Large company with a wide range of vehicles and generally good vehicle condition. However, there was a long queue with about 1.5 hours of waiting time. They tried to promote insurance, but after explaining that we had already purchased full coverage, they stopped.
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