O carro não foi higienizado, estava sujo, inclusive com vários itens do cliente anterior, havia uma gosma no volante e vários papéis da reserva anterior, além de um enxaguante bucal, o que prova que o carro realmente não foi higienizado. Não é o tipo de experiência que desejamos. Fotografei tudo, mas não vou incluir as fotos para não expor as informações do cliente John K.
A experiência com a Dólar não foi boa.
El primer vehículo nos dejó varados en Carolina del Norte por batería dañada, perdimos un día de nuestras vacaciones por tener que ir a virginia a cambiar el vehículo.en virginia nos cambiaron el vehículo y este también tenía problemas en los frenos. Tuvimos que ir a Syracusa para recibir el vehículo. Más tiempo perdido de mis vacaciones.
Los vehiculos no estaban del todo limpios, mi reserva era de una Mini Van y todas tenian algunas manchas, la mas limpia que conseguí tenia los cristales sucios,se la llevaron a limpiar y se tardaron una hora en entregarmela, todo lo demas ,excelente.
About QEEQ:10.0/10
Excelente plataforma ,la primera vez que la utilizo y mi experiencia fue increible, donde mas economico conseguí pagar.
Sin duda donde buscaré mis proximas reservas.
The car was good but it has a couple of problems like it's was telling they have problem with the collision sensor, the it doesn't detect the car keys, but it was in good condition
About QEEQ:10.0/10
I like the process of booking, it was a good experience
I booked a Jeep Compass from Dollar at Orlando Airport, but upon arrival, I was informed that the Jeep Compass was unavailable. They offered similar cars, but none had enough trunk space for our three pieces of luggage. We had no choice but to pay an extra $215 to upgrade to a higher class vehicle. The service attitude at Dollar was terrible, as if I owed them money. The next day, I received a notification from my credit card company showing a charge of $477, and I have no idea what it was for. Now that I'm back home, I contacted Zuzuche customer service. They were very polite and promised to follow up via email. However, it's been five days with no response, so I can only wait.
Returned the car two hours early but was charged an extra day, and I returned the car with a full tank but was charged for fuel. There was no staff present when I returned the car, and now they want me to provide evidence? They have surveillance to check when I drove into the return area, this is outrageous.
The counter staff was insistent on me getting the unlimited tolls plan even though I made it clear that I was going to use the car within a city only. It was a little annoying after a while. Besides the plan costs $125 which is abusively too much for almost any trip.
About QEEQ:10.0/10
Am using well your year-long protection plan and IDP. Was a good choice to avoid much hassle.
Segunda vez que elegimos esta empresa y la misma historia no tienen carros, y hacen que uno deba esperar mucho tiempo por un vehiculo reservado y pagado con anterioridad, Muy mal servicio!
Constant pressure to buy additional products, very annoying. Even after clearly refusing, I found various unexplained charges when returning the car and settling the bill. Renting an economy car at such a high daily rate is unreasonable! Bad review!
Prefer Alamo dollar tried to charge us all sorts of extras i.e. extra ins ,toll charges , gas, tried to tell them we had a sat nav so knew how to avoid tolls also we didn't need extra ins and wanted full to full. As we travel to Orlando at least twice a year we know what we want and need
The car could have done with a wash and the windows were quiet dirty
About QEEQ:10.0/10
When 1st booked you had to use shuttle as terminal pick had a large supplement to pay, nearer the date found cars included terminal pick up with out the large supplement.
Car was good.Counter service slow but maybe a lot of people arrived at same time.Pick-up staff were a bit offhand saying help yourself we’re too busy to show you to your car..
About QEEQ:9.0/10
All good especially as I had to change pick-up time.Your agent was very helpful.
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