CAR RENTAL REVIEWS ON THRIFTY IN AUCKLAND

Reviewed: Wed, Oct 10, 2018

About Thrifty: 4.0 /10

They said there would be an airport facility fee when picking up the car. It took us until midnight to sort it out with the rental company.

N.Jones

New Zealand

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1 days rental

Luxury SUV | Toyota Land Cruiser Prado 7 Seats or similar

Reviewed: Wed, Apr 17, 2019

“Very easy and hassle free.”

About Thrifty: 10.0 /10

Excellent vehicle, we needed all the space in the SUV for all our luggage. The staff were friendly and very helpful.

About QEEQ: 10.0 /10

Easy to book a rental vehicle. Great selection and pricing. Will use Easyrentcars again.. if fact we have booked our rental vehicle again last night with Easyrentcars for our upcoming NZ trip. Many thanks. Keep up the good work.

Fanny Gibbon

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1 days rental

Reviewed: Tue, Nov 13, 2018

About Thrifty: 10.0 /10

Excellent

About QEEQ: 10.0 /10

Gilbert Amelia

New Zealand

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1 days rental

Reviewed: Tue, Nov 13, 2018

About Thrifty: 8.0 /10

Queue was manageable, but the service was mediocre.

Bernice Virginia

New Zealand

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1 days rental

Reviewed: Tue, Jan 15, 2019

About Thrifty: 2.0 /10

Tracy, the staff at Auckland airport counter, had a very bad attitude. The rental agreement stated that the car rental fee included the airport facility fee, but at pickup, the staff rudely claimed she couldn't read Chinese on the reservation and insisted on charging NZD $51.97 for the airport facility fee. Multiple explanations were still not accepted, and even emailing the rental company didn't help.

Una Coleridge

New Zealand

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1 days rental

Reviewed: Tue, Aug 7, 2018

About Thrifty: 10.0 /10

Very good!

L.Lau

New Zealand

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1 days rental

Full Size Van | Toyota Previa or similar

Reviewed: Tue, Apr 30, 2019

About Thrifty: 9.7 /10

Anythings fine. They still provided the bigger car to us, more convenience to our trip because our luggages more than our expeceted. Just the counter staff's simply to explain the instruction, not really clear.

About QEEQ: 10.0 /10

overall was nice.

Vicky Donne

New Zealand

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1 days rental

Reviewed: Thu, Sep 6, 2018

About Thrifty: 8.0 /10

The staff had a great attitude, no hard selling, and explained everything clearly.

New Zealand

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1 days rental

Luxury SUV | Toyota Land Cruiser Prado 7 Seats or similar

Reviewed: Thu, Aug 29, 2019

“Good experience!”

About Thrifty: 8.3 /10

The only thing that is annoying is the rude front desk staff of thrifty. Being a frontline of a company, he should be courteous and accomodating.

About QEEQ: 9.0 /10

Sabina Michael

New Zealand

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1 days rental

Reviewed: Sun, Mar 10, 2019

About Thrifty: 8.0 /10

Average

Mavis Sandy

New Zealand

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1 days rental

Reviewed: Sun, Feb 10, 2019

About Thrifty: 6.0 /10

It was okay. There was a staff member who spoke Chinese at the counter.

Hedy Michelson

New Zealand

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1 days rental

Reviewed: Sun, Dec 16, 2018

About Thrifty: 4.0 /10

The service was generally fine, but the procedures were overly rigid, making some steps unnecessarily cumbersome. For instance, they required seeing the original Chinese driving license and the credit card must have the owner's name. The most unbelievable part was that they switched our car at the last moment because the boss suddenly needed it.

About QEEQ: 10.0 /10

Anonymous

New Zealand

x2
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1 days rental

Medium SUV | Toyota RAV4 or similar

Reviewed: Sun, Aug 25, 2019

“Rental was smooth and car as promised”

About Thrifty: 10.0 /10

Rental was smooth and car better than most rental i booked before...

About QEEQ: 10.0 /10

K.Leung

New Zealand

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1 days rental

Medium SUV | Toyota RAV4 or similar

Reviewed: Sat, Aug 24, 2019

About Thrifty: 7.3 /10

It would be better to briefly introduce the car operation during pickup and check the car condition together

J.Rada Hinojosa

New Zealand

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1 days rental

Medium SUV | Toyota RAV4 or similar

Reviewed: Mon, Sep 16, 2019

“Easy and quickly Service”

About Thrifty: 10.0 /10

No comments

About QEEQ: 10.0 /10

No comments

c.cerlitan

New Zealand

x3
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1 days rental

Large SUV | Toyota Highlander 7 Seats or similar

Reviewed: Mon, Jul 1, 2019

“Awesome”

About Thrifty: 9.7 /10

The fuel charge was too expensive

Olga Sandy

New Zealand

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1 days rental

Reviewed: Mon, Feb 11, 2019

About Thrifty: 10.0 /10

The counter was easy to find, there were no lines for picking up the car, and they didn't try to upsell me on additional insurance.

Faithe Finger

New Zealand

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1 days rental

Reviewed: Fri, Oct 5, 2018

About Thrifty: 2.0 /10

Charged an additional 52.96 NZD as airport fee.

P.SCOTT

New Zealand

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1 days rental

Economy | Toyota Corolla Hatchback or similar

Reviewed: Fri, Jun 7, 2019

About Thrifty: 8.3 /10

counter staff professional and helpful. only downside was unable to link playlist on my smart phone to car stereo, car hand book didnt match my model car still waiting for my notification of deposit refund.

About QEEQ: 7.0 /10

R.Prinsloo

New Zealand

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x1
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1 days rental

Large SUV | Toyota Highlander 7 Seats or similar