I booked a Kia MPV but got a Hyundai instead. The vehicle's quality and condition were okay, but not as good as the Kia I originally wanted. During my trip in Sydney, I finally got the Kia MPV, which was noticeably better than the Hyundai.
Airport pick-up and drop-off were very convenient. They proactively upgraded our vehicle to a Renault SUV with only 40,000 kilometers, making our self-drive trip along the Great Ocean Road much more enjoyable.
Amazing car rental company! The process is straightforward and convenient. Pick up the car and go, and return is just as fast. Car collection takes 5 minutes, and returning the car takes only 30 seconds.
Returned the car just yesterday, so not sure if there will be any issues later. However, for now, the service attitude seems quite good. At the airport, you might need to wait for the shuttle for 1-30 minutes since there's just one vehicle for transfers. If the shuttle has just left, you’ll need to wait. We waited for 15 minutes this time. The same applies when returning to the airport. We used an Australian driver’s license and didn’t need to use a credit card to pick up the car.
The car and the pick up and drop off experience at APEX was perfect.
Fast, friendly and no problems.
About QEEQ:10.0/10
Very good website that works great.
Everything very clear and logical.
Will rent cars via QEEQ again.
Price always beats the competition from my experience.
Apex is my top choice for car rentals in Australia and New Zealand. The cars are new, the service is excellent, and the vehicle condition is great. I brought my own navigation mount and upgraded to a Staria in Melbourne. We were five people with one 28-inch, one 26-inch, two 24-inch, and one 20-inch luggage, and we had plenty of space. I adapted to driving on the right-hand side within half a day, as I had lived in the UK for a few years. Driving etiquette is very similar to the UK, making it an easy transition.
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