CAR RENTAL REVIEWS ON THAI RENT A CAR AT BANGKOK SUVARNABHUMI AIRPORT, BKK

Very satisfied with the car rental experience. The staff were professional and very helpful.

For Malaysians driving here, it's not bad. The car is a bit worn out, but everything else is okay.

Located within the airport, attentive and thoughtful service

The airport counter is right at the arrival level, very convenient. They parked the car outside the door, no need to find the parking lot yourself.

Very satisfied with the service, high efficiency

Easy to find, the counter is at gates 7-8 on the departure level. No extra marketing. One detail to note: make sure to print out the confirmation.

Pretty Good

The entire car rental process was very smooth. It's worth mentioning that during our self-drive trip, we were involved in a three-car collision when a truck trying to avoid another accident directly hit us. After going to the police station to determine responsibility, we were immediately given a new car. Both the insurance company and the rental company were very responsible.

Convenient, fast, friendly, and safe.

The car inspection was quite thorough. When returning the car, they even checked if the floor mats were missing, which was the first time I encountered such a situation. They asked why there was only a front floor mat and none in the back... how would I know? When I picked up the car, they didn't confirm if all the mats were there. Who would remove the car mats anyway? Maybe there weren't any rear mats when I picked up the car.

Overall good, but some staff members have a rather poor attitude and can easily mess up pre-confirmed emails.

The staff was very polite, and the car was excellent.

Not bad

Car rental was really quick, swipe the deposit, sign a few names, provide a phone number, then you get the car outside ---- the parking lot is just outside the door, note the scratches when picking up the car, inform them of full fuel on return, sign another name and drive away. Return was also very quick. Overall, a very good experience.

The location is easy to find, between gates 7 and 8. There weren't many people, and after providing the necessary documents, I could pick up the car. It's important to check the car carefully before taking it. We drove to Hua Hin, a round trip of over 700 kilometers, and used 1300 baht worth of diesel. Very convenient, will use again.

Cheap and affordable

Great service

Great service, quick pick-up and drop-off, very satisfied

The staff were very friendly and attentive

Very satisfied. Thai company is really good; the staff are friendly and don't push additional sales like many other rental companies. Particularly the Thai girl who accompanied us to pick up the car, she was very enthusiastic, marked all the scratches on the car in detail, and showed no signs of impatience. She also proactively introduced the car's condition. Very touching. I rented a Mitsubishi Pajero, and they gave me the same model. The car was in good condition with over 30,000 kilometers. The customer service staff for both pickup and return were very polite. They neither aggressively sold extras nor unjustly withheld the deposit, unlike another rental company, Hertz, in Phuket, which is famous but offers average service. I will definitely continue to rent from Thai company when I visit Thailand again in the future.