THAI RENT A CAR CAR RENTAL REVIEWS

Good

Okay

Average

Satisfactory

Excellent service.

The staff's attitude was great, the car rental procedures were straightforward, and the vehicles were new, clean, and tidy inside and out. The car we rented had a spacious area for luggage in the back, making it very suitable for a family trip. Overall, the car rental experience was excellent!

Excellent!

The staff's service attitude was excellent, and the car rental experience was very pleasant.

Satisfied, you get what you pay for.

Very good

During my recent experience with Thai Rent A Car, I encountered a notable issue regarding vehicle features and customer service. The car provided lacked a basic reverse sensor, an amenity I had anticipated would be standard. Upon realizing this, I promptly contacted the customer care team to inquire about the possibility of upgrading to a vehicle equipped with this feature. Despite my willingness to pay extra for the upgrade, the response was disappointingly abrupt, with the representative informing me that no alternative vehicles were available. However, this information proved to be inaccurate. I later visited a Thai Rent A Car location in person and discovered that there were indeed vehicles available for upgrade (7-seater options). While we did not require a vehicle of that size and therefore did not proceed with the upgrade, this discrepancy in information was concerning. The initial interaction with the customer care team over the phone was not only unhelpful but also misleading, as they did not make any apparent effort to check for available alternatives before declining my request.

So far, I've found Qeeq's customer service to be outstanding. However, it's important to ensure that vehicles supplied by local providers are equipped with essential features like reverse sensors.

No hidden tricks throughout the process

The service was great. I felt bad for being late, but they still upgraded my car.

Very satisfied

Very satisfied

A major company in Thailand, great service.

Great experience, renting a car in Phuket is very convenient.

満足しています。返却場所への道順がとても緊張します。

非常に検索や予約の使い方が簡単で良いです。

Very satisfied. They gave detailed explanations for everything. Pickup and drop-off were quick, and the car was almost new with just 5000 km on it.

Great