Overall it's good but it would be great to have the pickup location stated clearly in an obvious place like the printout booking voucher instead of having to search back the detail in the email.
“Very nice car booking experience. Will recommend to friends.”
About Thai Rent A Car:9.3/10
A bit confuse at the beginning when we arrive in the airport coz there's just "Thai Rent A Car" counter instead of "Easy Rent Cars" as suggested in email. The service is good, got free car upgrade which elevated the whole experience. Will come back again.
About QEEQ:10.0/10
Smooth and simple booking procedures, highly competitive prices!
Hope they can improve into the car pick up when returning, as I need to wait for more than 10 mins for them to come even I called early to informed on my arrival time at the pick up point
About QEEQ:10.0/10
Hope you can keep on provide a good price for the car
Every think went well. Only thig that they ask me to show a printed voucher at pick which was not available. After that they requested me to email the voucher. After I did, they told me this voucher is not enough and they need the one with booking number. I told them I have no other document other than the soft copy of the confirmation. It the end I got the var and luckily I was the only customer at thrier conter during this time.
Excellent, supert customer service and car condition. Will definitely look to rent from them again in the future! The store manager - Sue - was tremendous, so kind, professional and helpful. Thank you Thai Rent A Car team ! We will be back soon.
The Yifrah's
Got a relatively new car with just a mileage of 2700km that is clean and in good condition. Receiving staff was kind to offer and dropped us at the international departure hall after the car was inspected and returned at the domestic terminal; it was drizzling.
General it is ok with me, but the car seemed quite old n the mileage already done 95000kmz
The seats are dirty. Unacceptable
About QEEQ:8.0/10
Yes!
Easy car Rental should make sure that the cars from your contractors are CLEAN before rent out to the next customer, for instance this time round the car seat is was dirty n I’m not very happy with it.
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