CAR RENTAL REVIEWS ON BUDGET IN SAN FRANCISCO

Car's are very well maintained. I like Budget rentals.

Great Service. Customer service was also very good, they helped me in resolving to drop the car in a different location.

Good value for money.

Excellent !!

Great experience!

Easy to book and good price!

Very convenient

Exceeded my expectations!

Easy to use!

Overall everything was good, and the process was quick.

The counter staff on collecting the car were thorough but slightly short on informing us to check the car for damage before we leave & what petrol was in the tank, but I went back and he was pretty good with the paperwork & sorted it quickly, On returning the car the young man was BRILLIANT, helpful & thorough and moved us through as quickly as possible, shame I didn't get his name but definitely a great man.

good price, delivery of car took little more time than usual. late night not my counter persons

good price and prompt customer care replies.

I had to wait for 1 hour even though I had a reservation. Finally, they completely forgot about me, and there was one more person waiting. When it was my turn, I presented my credit card, driver's license (with the rental company’s translation certification). After checking the order, they said OK, but after verifying the license, they said it was not acceptable because it was not issued by the International Alliance. So, after waiting for so long, it was still a NO. Why didn't they inform me earlier? Why did the rental company provide an invalid certification? Isn't this just playing with people?

I specifically wanted a Ford Mustang convertible and booked it two months in advance. They gave me a Beetle convertible instead, claiming it was the same class. I complained to the rental company customer service, but it wasn't resolved.

The car was a lot less basic than expected. Staff at pick up location were particularly helpful with directions, advice etc.

Really good value

The Man on the desk was with little pashint, And want only try to upgrade my car with lot of money.

Booked Chrysler Pacifica, got dodge caravan instead. The interior of the car was dirty and oil change indicator was on.

Returning the car at a different airport was very convenient.

The vehicle was in excellent condition, almost brand new. Initially, we added a GPS, but later found that our Huawei phone could navigate using the internet. When we requested to remove the GPS, the staff initially said no, but eventually upgraded our car instead. This type of sales approach is acceptable.

The roof would not go down on the first car we were given so had to change to a different car which resulted in delays leaving the airport. This second car had not been cleaned since the previous hire and the back seats were dirty.

Satisfactory

Average

Drop of was a nightmare. I was not able to find the point. Therefore I missed the evening. However the agent said that she were there in the office. We confused about where to part, an we not even checked the office as we though it is close. It was not, but we did not reach the office because we did not find the drop off parking lot.

Easy and fast process

First time using it and I am glad with service provided