CAR RENTAL REVIEWS ON EUROPCAR IN HOBART

Have hired many cars with Europcar both here and overseas and my experience with them has always been very good. The cars are always clean and in excellent condition.

Easyrentcars provided great feedback and the whole hiring process was seamless with them.

Perfect service, the car was an upgrade also.

Great service, friendly staff, easily used

No comments great service

The booking and checking process was smooth. The staff at europcar were friendly and helpful. Had some difficulty in finding the car in Bay Area among sea of cars so can improve on this process if possible. We were offered a different car to one that was booked,but it was a good car in this case so no complaints.

Easy rent cars enabled us to get the best car and price so no complaints.

Friendly, helpful staff. Great car. No complaints.

Good website. No problems.

I’m not sure if you would consider a Suzuki swift similar to a Kia Rio however as it was just my son and I it didn’t matter as much that it was a smaller car on this occasion. However the car was new and although too small for a family worked well enough for us.

I found it slightly frustrating when I had a question about the car rental and couldn’t call easy rent cars but instead had to write an email and wait for a response. The response came fairly quickly but there was no way for me to know when it would come and had it been a time critical issue, then that may have been a major problem.

Car had been driven on a dirt road previously and inside of every door was filthy, complained and was told they would see what they could do......nothing. Car was overpriced for what it was, expensive. ☹️

Overall good. We have been charged for extra 4l of gas at the end (though we refilled to full 3kms from the airport). Time at the counter was longer than necessary (comparing to other renters, which seem more efficient).

タスマニアのカウンタースタッフは、とても親切でした。

値下げプロテクターの使い方がわかりませんでした。値引きもいまいち分かりにくく、結局記載の半額だけ値引きできるとの事でした。

特に難しい会話もなく簡単に借りられました。 返却もカギを渡すだけで終了。 車両も思いのほかきれいで新しかった。 最高速度を設定できる車両でしたが、使い方を理解するまでに時間がかかった。日本語のマニュアルがあると助かる。

特にストレスは感じませんでした。

The car was brand new and better than expected. Europe were very professional and efficient.

Booking was easy!

Exceptional service!l Counter staff at Hobart airport pick up went over and above to assist us in upgrading our vehicle to include inbuilt GPS. When travelling with family earlier we found Network connection intermittent when travelling outside major Tasmanian towns. We just loved our BMW! Our first experience but Europcar always from now on.

Great booking platform when arranging our Tasmanian car rental from the USA. A little more difficult to contact post original booking. Overall though we were very happy with our experience.

Everything went smoothly, car was in great condition.

Everything went smoothly.

Very professional staff and didn't push any extra insurance on me.

Very pleased that the booking went through correctly and provided a great price.

We were given an upgrade and the staff could not have been better. There was quite long queue but the staff soon dealt with it. We were asked if we minded waiting a few minutes extra while they finished valeting the upgrade and we were kept updated thro out. Excellent service overall. Will use Europcar again without hesitation .

Overall very pleased with transaction

Little confused with insurance. I buy via app but car rental people don't like it and prefer I buy insurance via them but it's so much more expensive.

Counter staff shilpa was very helpful and quick. The process hardly took two min. Luckily got an almost new car swift, so no worries on the vehicle aspect

Great job.

The car was in great condition and drove well. Service was quick and easy at both pick up and drop off, although there's no signage at Launceston airport in the car park directing Europcar customers inside for the drop off - the other companies had kiosks outside and we were look for the Europcar one outside too.

I was a little paranoid booking through a third party and was worried that there wouldn't be a car for us at Europcar when we went to pick it up but it all went very smoothly and without issue. The large discount we received booking through Easyrentcars.com made the ridiculously inflated Christmas prices more bearable.

No queue at counter to pick up, so process was smooth. They gave me a free upgrade to a small SUV. Staff in car park so drop off very easy

It was much cheaper than booking direct. All went smoothly, didn’t even need to show e voucher at pick up

Instead of Kia, we were given a Suzuki Swift GL, which has a very low wheelbase, causing bumpy scraping in the many speed breakers around Hobart. The complimentary GPS was very useful, though we had our own, which we didn't had to use.

Good service as usual, our 4th hiring in the last 12 months.