Hertz Calgary Airport (YYC) Reviews

The staff at the front desk were nice when we picked up the car. The service was excellent. Returning the car was also simple. The staff in the parking lot checked for issues and confirmed the gas tank was full. They printed the receipt and we were able to leave.

About QEEQ: 10.0 /10

J.Cairns

Canada

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1 days rental

Medium SUV | Toyota RAV4 or similar

Reviewed: Tue, Aug 27, 2019

“Value and smoothness.”

About Hertz: 8.3 /10

I would appreciate it if your staff was more aware of 3rd party booking conditions. Also, I don’t appreciate your staff automatically tacking on a 2 hour charge at drop off when I was on time. I don’t think that I should have to contest a charge that clearly wasn’t necessitated.

About QEEQ: 10.0 /10

Your re-booking for a better price was excellent. I certainly recommended friends to you when this happened. Also, details about what to expect, and what I should avoid when dealing with the car rental company were very much appreciated.

Patricia Whitehead

Canada

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7 day rental

Premium SUV | Chevrolet Suburban or similar

Reviewed: Thu, Jul 26, 2018

About Hertz: 6.0 /10

Waited in line for a long time to pick up the car. The RAV4 I rented was replaced with a Qashqai.

About QEEQ: 10.0 /10

Verna Howard

Canada

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1 days rental

Reviewed: Thu, Jul 11, 2019

“Vancouver to Banff”

About Hertz: 6.0 /10

The wait time was short, but we didn't get the selected car model. Three people in a business class vehicle were very inconvenient!

Zona Sheridan

Canada

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1 days rental

Reviewed: Sun, Apr 22, 2018

About Hertz: 8.0 /10

The service was quite good, had a pleasant chat.

Hubery Silas

Canada

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1 days rental

Reviewed: Sat, Oct 6, 2018

“Banff, Lake Louise, Icefields Parkway”

About Hertz: 4.0 /10

I specifically spent more to choose Hertz and selected a Highlander, but ended up with a Cherokee. Couldn't fit all the luggage, terrible experience, and very poor performance on mountain roads. Never choose Hertz's Highlander again; go for a Grand Cherokee from another rental company.

Quentin Beerbohm

Canada

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1 days rental

Reviewed: Sat, Jan 13, 2018

“From Calgary International Airport to Banff”

About Hertz: 6.0 /10

No significant experience

Mona Lou(ie)

Canada

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1 days rental

Reviewed: Mon, Oct 29, 2018

About Hertz: 6.0 /10

The attitude was okay, but they didn't explain key points about picking up and dropping off the car. They didn't escort us to check the car and just left the key for us to find it ourselves.

Fanny Gibbon

Canada

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1 days rental

Reviewed: Mon, Jul 9, 2018

“Calgary-Banff-Lake Louise-Jasper-Golden-Radium Hot Springs-Calgary”

About Hertz: 10.0 /10

Leaving Calgary Airport, Hertz is right across the street, making it very convenient. There weren't many people in line, everything was orderly, and the staff were very friendly and provided excellent service. Very pleased!

About QEEQ: 10.0 /10

Marsh Price

Canada

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1 days rental

Reviewed: Mon, Jul 30, 2018

“Calgary ~ Banff ~ Jasper”

About Hertz: 10.0 /10

No waiting lines

About QEEQ: 10.0 /10

Harvey Louis

Canada

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1 days rental

Reviewed: Mon, Jul 22, 2019

“Calgary-Sulphur Mountain Gondola-Icefields Parkway-Icefield Centre-Jasper-Maligne Lake-Lake Louise-M”

About Hertz: 2.0 /10

Extra charges for car return, rude attitude from counter staff, currently in discussion, targeting non-English speaking Chinese people.

About QEEQ: 8.0 /10

Rachel Lucia

Canada

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1 days rental

Reviewed: Mon, Aug 13, 2018

“Calgary-Canmore-Banff”

About Hertz: 10.0 /10

The car was in excellent condition, almost new with only 6000 kilometers. We originally booked a Camry, but it was upgraded to a business class vehicle for free.

About QEEQ: 10.0 /10

Emma Craigie

Canada