CAR RENTAL REVIEWS ON HERTZ IN SYDNEY

Fast service, clean new car

Used on a number of occasions, would recommend

Waited for the car for half an hour

The service was very convenient and efficient.

After picking up the car (after dark) I noticed the following day that what looked like coffee had been spilled down the door sills on the right hand passengers side, didn’t bother me, but could be a little tip for the cleaners to double check their work

Thanks for your services

Great Service. The staff at pickup explained everything well.

Loved the service, will definitely use again.

The car exceeded my expectations.

The person handing over the car was Indian. If you don't buy the insurance they recommend (100 AUD), they find excuses and give you a car with potential issues. The staff who collected the car were very unprofessional, and seemed like dubious Indians, finding faults with the car.

The member of staff were extremely helpful and were king enough to give us a free upgrade.

Cheap and simple to use the booking time didn’t take long at all since I had left the booking to the last moment

The car was brand new, spacious and fantastic to drive. great customer service.

easy to book and would use them again for sure.

Overall, it was okay.

Pretty good

The car is in perfect condition

The baby chair is a little bit old

The staff at the counter was very friendly. I also called to change the pick up location before had and they were very flexible and efficient.

When I used text chat to ask about the pick up location, the person I had didn’t know the answer. It was a bit disappointing although I later found it on previous email.

Very satisfied

Hertz service was excellent, very reliable.

The staff at Hertz is amazing. The customer service is professional and courteous. I will come back to hertz.

Very easy process. happy to continue to use Qeeq

The rental process was quick and the location is very close to the airport.

Average service. There was a violation we had to handle ourselves; they didn't help with it.

When returning the car, I had definitely refueled it completely, but I didn't keep the receipt. During the inspection, they insisted that the tank wasn't full. I explained multiple times, and they still said they would refuel it. If it was less than 5 liters, there would be no charge, otherwise they would charge me 29 dollars. Later, I found out they charged me 29 dollars. Also, renting a child safety seat for 3 days costs 80 dollars, which is too expensive. My friend also booked a car with me but forgot his credit card. The rental company refused to rent the car to him and wouldn't refund or cancel the reservation. We decided to rent a car on the spot, but the company quoted us 1000 AUD per day, which is ridiculously high.

Picked up the car early in the morning, no queue. The service was mediocre, the staff's attitude was neither warm nor cold. Couldn't find the handbrake and asked for help; although the staff seemed somewhat unwilling, they did help eventually. Overall, Australian officials tend not to be friendly towards Chinese, but local people are generally quite enthusiastic.