The service was quite standardized. The contract was sent via email, and the staff was patient and thorough in explaining any fees we had questions about.
“Aconsejable si vas 4 personas a noruega narvik iislas lofoten alquilar un SUV mas alto las plaza”
About Hertz:9.3/10
El cotxe que alquilamos era un passat suficiente para los 4 y las maletas. Pero nos dieron un volvo v60 AwDd3 segun ellos mucho mejor. pero resulto mas estrecho i pequeño de dimensiones que el passat
Queuing for over 30 mins on pick up. Once at the counter I was processed faster than most other Rental companies I’ve dealt with. Was impressed by no upselling.
About QEEQ:10.0/10
Customer service was good. Price protector informed me that I had purchased at the best price.
“Wonderful norway road trip, thanks to a great car and a great booking process :)”
About Hertz:9.0/10
We were upgraded to a Volvo V60 diesel, which was great. The vehicle was new and very feature packed, and we loved our drive in Norway with this wonderful car. Many thanks to Hertz for this! However, we would suggest to Hertz ihat the personnel at the rental counter shoukd typically take a few minutes to take the customer to their assigned vehicle, and spend a few minutes with basic orientation. That allows customers to ask questions on the car, since we come from Asia, and some of our cars are different from the ones used in Europe.
About QEEQ:10.0/10
The platform was great, very responsive, and the customer service was also very prompt!
“Réservation/récupération/restitution rapide et efficace. Véhicule tres bien équipé et en parfai état”
About Hertz:10.0/10
La voiture correspondait parfaitement à nos attentes en terme de taille. Elle etait beaucoup mieux équipée que ce à quoi nous nous attendions. Tout s'est tres bien passé
Very dissatisfied. I booked over two months in advance, but they gave me the wrong car, and the location was also incorrect, took me a long time to find it. Rented the car for 11 days, but returned it 40 minutes late due to severe traffic on the way to the airport, and they charged me for an extra day. I've never seen a car rental company like this.
Très bonne voiture Toyota Yaris hybride l’avantage c’est que malgré mes 2700km j’ai très peu consommer. Par contre c’était une automatique le début fut pas facile
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