SICILY BY CAR CAR RENTAL REVIEWS

The return staff's attitude was average, but the pickup process was okay.

Good service

Service attitude was okay, and the vehicle was in good condition.

Very good.

The company is somewhat misleading. I originally booked a VW Up with automatic transmission, but the staff insisted they only had a Smart for automatics and changed it to a Smart. Although it was a new Smart car, the problem is that the Smart has very limited space, with only two seats and a small trunk, making it very cramped for luggage. Additionally, the price for the Smart is lower than the VW Up with automatic transmission. I was speechless and had to accept it. Moreover, the car return address wasn't clearly marked, making it slightly inconvenient to find. Other than this, I have no major complaints.

Renting a car is convenient, and the service is good.

Very satisfied, returning the car only took five minutes

Very good

The entire process was very smooth.

Pretty good, the staff at the Italian airport speaks English. The first car had some issues with the tires, but they replaced it immediately. I left my wallet in the first car, and the staff noticed and returned it to me. It changed my view of Italians.

Very satisfied!

The service was acceptable.

Nothing much to comment.

Friendly service with thorough explanations

Affordable

Very satisfied

This is a local Italian company and relatively small in scale. Our flight from Munich was delayed and redirected to Verona due to a strike at Venice airport. We called from the Lufthansa service center at Munich airport and were told they would wait for us. The car pick-up process was somewhat cumbersome, and they directly informed me that the Alfa Romeo I had booked was not available. Instead, they gave me a diesel Peugeot 208 with less than a full tank of fuel. The car felt somewhat unstable on the highway. The return location was next to the Hertz rental car area at Rome airport, which was easy to find. The process was similar to renting from Shenzhou Car in China.

Very good, convenient, and simple. The entire process of picking up and returning the car took only 20 minutes.

Very good, but Italians have a bit of a language barrier with English.

Satisfied