Like: Car was great, clean, comfortable and good value. Dislike: Took a good while for shuttle to arrive and then not enough staff for car full of pick ups to handle at one time. Maybe just unlucky to have so many arrivals in one batch. Car had damage that had not been previously noted on sheets.
Like: We got a free upgrade and navigation. AirPort shuttle was on time and a short drive. Frienly and organized staff Dislike: I missed the option to hire navigation while making the reservation. Glad the staff could fix it for us.
“Hiring the car was one of the best choices I made on my trip.”
About ACE Rental Cars:10.0/10
Like: I liked that I received a free upgrade to a Toyota Rav 4. It was a lovely car and suited the requirements of my trip to visit family and friends on the South Coast. The fuel economy was very good also. Dislike: I liked everything about the experience.
Overall just okay! We wasted a lot of time while traveling, the queue was very long... We were lucky to wait for the shuttle for a while, but others on the same shuttle said they waited for an hour... The staff's attitude was mediocre, the car had 70,000 kilometers on it, and when we were taken to the airport, they even dropped us at the wrong place... costing us an extra $20 for a taxi...
“Things wrong with the car, which were not picked up during preparationg stage”
About ACE Rental Cars:9.3/10
There were some things which needed to be fixed on the car: if we had stayed in the Sydney area, I would have taken it back to the airport location and changed it.
But we drove down the coast several hundred miles and were not happy to curtail our holiday and take the time to go back to Sydney.
So I told the friendly Ace staff when I returned the car. They tried to refund some of my payment, but the computer system prevented it. So I had no compensation for things being wrong.
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Xavier Sweet
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View more >Faithe Finger
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View more >P.Bishop
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View more >Dislike: Shuttle to airport took a while. Maybe 2 shuttles will help?
Maria Felix
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View more >Curitis Steele
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View more >R.Page
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View more >Dislike: Time to pick up at airport.
Lizzie
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View more >Dislike: Took a good while for shuttle to arrive and then not enough staff for car full of pick ups to handle at one time. Maybe just unlucky to have so many arrivals in one batch. Car had damage that had not been previously noted on sheets.
B.Tonnot
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View more >J.Bos
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View more >Dislike: I missed the option to hire navigation while making the reservation. Glad the staff could fix it for us.
P.Clayton
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View more >Dislike: I don’t mean to be rude but our driver just smelt a little bit.
M.Carse
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View more >Dislike: I liked everything about the experience.
M.Aidil
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View more >Anastasia Max
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View more >Nicola Billy
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View more >Theodore MacAdam
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View more >M.Azrizal
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View more >Dislike: Far place for pick up. But shuttle provided.
Meroy Longman
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View more >Kerr Adelaide
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View more >L.Willis
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View more >D.Hardy
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View more >Dislike: Nothing can be pointed out
Car hire Companies AT Sydney International Airport, SYD
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