From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5934190326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5934190326
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Jucy, Melbourne Airport Car hire

Jucy 1000+ ratings, 9 reviews

Melbourne, Victoria, Australia

8.4 / 10 Very good

Jucy - Melbourne Airport Information, Car hire Instructions & Policies

Address

1 Silicon Place, Tullamarine, 3043 VIC

Telephone

1800 150 850

Pick-up Instructions

The Jucy - Melbourne Airport car hire location is located out of the airport

Jucy highly recommend to finish the online check-in process before pick-up, which can save the time for the rest of journey. AIRPORT PICK UP • After you have arrived at Melbourne Airport, cleared customs and collected your luggage, phone us on 1800 150 850 andse1ect #1 and then #1 to request our free shuttle service. • Our JUCY shuttle bus will meet you at the ‘HOTELS & OFF AIRPORT BUSES’ collection point. To get there, cross either of the pedestrian crossings outside the main doors of terminals 1 or 3 and follow the signs. Our airport shuttle is available during our business hours, and the last pick-up for our car hire customers is 5.30pm on weekdays and 1.30pm on weekends.

Drop-off Instructions

• After you have returned your vehicle, jump on board the next shuttle bus at the JUCY branch. • We recommend returning your vehicle at least 45 minutes before you need to be at the airport.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
10:00 -14:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

22 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Kangaroo Island, Magnetic Island, Bruny Island, Phillip Island, Churchill Island
In terms of travelling there, most of the roads are sealed however there are areas where the roads are unsealed and we have some rules you need to be aware of if you do take your JUCY wheels there. If you take your vehicle on any off-road activities or conditions, including on any unsealed road (being a road not sealed with a hard material such as tar, bitumen or concrete) then our excess reduction cover does not provide cover should anything happen. Off-road conditions include: fire trails, beaches, sand, tracks, fields or paddocks. The only exception to this is reasonable use of access roads to recognized commercial campgrounds. To find out more, refer to the terms and conditions. If there is any damage incurred to the vehicle on the ferry, our excess reduction cover stands void.

Must-not:

Taking rental cars to the Australian islands that are not listed in Free of Charge is not allowed.

Excess

Collision Damage Waiver Excess:

AUD 3000

Third Party Liability Insurance Excess:

AUD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.7 km from Essendon Airport

5.6 km from Melbourne Airport

14.2 km from Melbourne City Heliport

Railway Stations

13.3 km from Flagstaff Train Station

13.5 km from Southern Cross Station

14.3 km from Parliament Train Station

Hotels

1.6 km from Quest Melbourne Airport

3.2 km from Ciloms Airport Lodge

4.9 km from ibis budget Melbourne Airport

Other Landmarks

14.4 km from Federation Square

FIND ME A CHEAP RENTAL
Map view of Jucy Store Location
coordinates: -37.713636 144.8706754

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.4 / 10 Very good

  • Vehicle condition: 5.3
  • Vehicle cleanliness: 6.0
  • Spaciousness: 6.8
  • Counter staff: 6.4
  • Pick-up location: 6.8
  • Drop-off location: 6.8
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • P.Rawnsley

    Melbourne

    5.7 /10 Average

    Reviewed: Friday, November 22, 2024

    car had 250000ks on the clock. Took 1 hour to pick up. Had a million stone chips plus excessive damage. Should have been sold off and put out of service.
    Read More >
  • X.Liu

    Melbourne

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Staff friendly in a happy mood!
    Read More >
  • Emma

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Only thing that could use work was the drop off in Sydney. We were dropping off after business hours and it just wasn’t really clear what we were supposed to do with the keys. Found out from cleaners that were there.
    Read More >
  • Tim

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Professional and very friendly
    Read More >
  • MAKO

    Melbourne

    8.3 /10 Very good

    Reviewed: Friday, November 22, 2024

    走行距離17万キロの車でしたが調子は良くしっかり整備されている印象でした。今回はメルボルンで借りてシドニーで返却しましたが料金が他の会社より安く助かりました。
    Read More >
  • K.Devey

    Melbourne

    5.3 /10 Average

    Reviewed: Friday, November 22, 2024

    When booking, we booked a compact car, the cars shown were a Hyundai, Toyota or something similar. We got nothing at all like advertised. The car assigned to us was a Toyota Corolla, nothing compact about it. It was in a terrible condition, scratched, dented and dirty, not even bird poo was cleaned of the windscreen. We complained bitterly and were then offered a slightly later model Corolla but still a very old car with numerous dents, scratches etc but cleaner (they did have to clean it before we drove it away). Will we use you again? A definite no.
    Read More >
  • Bert Holt

    Melbourne

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Overall, pretty good.
    Read More >
  • Adair Jonson

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Satisfied
    Read More >
  • Rocket

    Melbourne

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good service & price for a vehicle that was in reasonable condition & met our needs perfectly. Jucy was really easy to deal with.
    Read More >
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