TORONTO PEARSON AIRPORT CAR RENTAL REVIEWS

The car rental was quite small in terms of space. Unfortunately I left a pair of eyeglasses in the car, and the rental company was nearly impossible to get a hold of. The rental itself was fine, but their customer service when something is lost was mediocre at best.

Easy to book and the price offered was great as usual.

Very straight forward process from booking online to returning the car. No surprises from rental company

Easy to use, great customer service

You need to take a shuttle bus to get to the rental company and before that you have to give them a call to pick you up. But they arrived very quickly, and overall process for getting the car was very fast.

Car exceeded my expectations, on time, kind and polite. Best experience. Will use again.

Never knew about you guys before, loved it.

Good company Good service

Simple and quick

The customer service was phenomenal. The representatives were extremely helpful and kind... and I needed a LOT of help that day after an international flight. I would highly recommend.

Surprisingly simple.

Appalling customer service, didn’t have the car available that was booked, unhelpful staff.

Good, no upselling.

Please have the cars cleaned inside. Seats had stains and dirt on them along with trash inside the storage

I hadn't used City Car Truck Rentals, but they seemed to be fairly easy to work with. The vehicle was in good condition.

As usual, QEEQ.com got me the best deal around and paired me up with the cheapest rates. Love it!

Terminal 1 car rental is closed in Pearson but no signage mentioned that. Would be helpful to update those signs.

I was initially nervous because the price was so good that I worried there was something wrong but their service was excellent, professional and they provided a low mileage car. We were completely satisfied. Excellent value.

Had some trouble finding the pick-up location for the shuttle to the agency. Once there everything went smoothly and we got a nice and new car.

All went well

Very good

Routes was able to get me a very nice SUV to use for the two weeks that I was back home visiting family. And when I needed to book a few extra days, they made the process extremely easy.

QEEQ allowed me to get a great deal on a rental vehicle. As always, super easy and convenient.

Great experience over all! nice and clean vehicle. The shuttle came quick, pick up and drop off took minutes. I highly recommend them!

Everything was great!

The car had 78000 km on the clock. There was a clear noise from the front when turned. I suspect the steering rack is worn. I would have expected a rental car not to have such issues. The counter staf were not aware of Platinum cover I had and tried to sell me additional cover.

Very friendly people at the counter as in the shuttle picking you up from the Air port. Seat in the car not great but that was probably the model of the car. When checking the car the marked all damages on the car before rental very easy, no hussle like you can have normally when renting a car. I will use them again when visiting Canada, good price-quality ratio. And no upselling or other stupid things at the counter, just picking up the car you booked, very nice experience:)

Good website that helped find a well priced car and good low priced insurance with it.

Waited for more than an hour