The car rental was quite small in terms of space. Unfortunately I left a pair of eyeglasses in the car, and the rental company was nearly impossible to get a hold of. The rental itself was fine, but their customer service when something is lost was mediocre at best.
About QEEQ:10.0/10
Easy to book and the price offered was great as usual.
“Overall a poor experience due to hidden fees and poor pickup experience. The car itself was great.”
About Fox:7.0/10
I had major issues with Fox Rent a Car and I will be avoiding them in the future.
-The pickup location provided was incorrect and I needed to be picked up by a shuttle. It took me at least 1 hour to pickup my vehicle, even though I showed up on time.
-The rental company added many fees on top of the rental cost, which included $12/day for use of my credit card insurance.
-Despite booking for unlimited mileage, the rental company imposed a 200 km/day limit and charged $0.20/km fee. This directly contradicted my booking.
I was initially nervous because the price was so good that I worried there was something wrong but their service was excellent, professional and they provided a low mileage car. We were completely satisfied. Excellent value.
Routes was able to get me a very nice SUV to use for the two weeks that I was back home visiting family. And when I needed to book a few extra days, they made the process extremely easy.
About QEEQ:10.0/10
QEEQ allowed me to get a great deal on a rental vehicle. As always, super easy and convenient.
The domestic car rental store was closed! I had to go to the international terminal to pick up the car! It was so frustrating not knowing how to get there late at night as a girl.
They tried to give me a smaller car than what I had booked. When I argued I got given a minivan which was bigger. The car was good but hadn’t been cleaned. It still had rubbish in it from the previous renter and had a horrible smell
“Quick rental pick up and drop off. Car could have been in better condition.”
About Thrifty:7.0/10
The car had 78000 km on the clock. There was a clear noise from the front when turned. I suspect the steering rack is worn. I would have expected a rental car not to have such issues.
The counter staf were not aware of Platinum cover I had and tried to sell me additional cover.
“Good comapny-good car- friendly people that help out”
About City Car Truck:8.0/10
Very friendly people at the counter as in the shuttle picking you up from the Air port. Seat in the car not great but that was probably the model of the car. When checking the car the marked all damages on the car before rental very easy, no hussle like you can have normally when renting a car. I will use them again when visiting Canada, good price-quality ratio. And no upselling or other stupid things at the counter, just picking up the car you booked, very nice experience:)
About QEEQ:8.0/10
Good website that helped find a well priced car and good low priced insurance with it.
Car hire Brands Ranked AT Toronto Pearson Airport, YYZ
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
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