VIENNA CAR RENTAL REVIEWS

The process was convenient and fast, and self-service return was very easy.

Very satisfied

Very satisfied

到qeeq櫃檯取車時，Dryyve會要你保他們的保險。 所以在qeeq上的保險，Dryyve不承認，如果出事沒有Dryyve的保險，要先自己賠給Dryyve,再跟qeeq申請理賠，很不方便。

The process was convenient and the car pickup was fast, but the staff forced me to pay for the highway fee even though I didn't plan to use the highway. The platform resolved this issue in the end. Although the process was unpleasant, in the end, Zuzuche helped me resolve the highway fee issue.

Overall satisfied, easy pickup

Autorent team are professional and friendly people.

QEEQ is new to me. I am very pleased with your services. Keep it up. I dod not use the drop price feature.

Great, no hard selling of additional services

Average

Efficient and convenient, fairly priced

Great deal on internet with high quality provider

The car pickup process was fine, communication was clear and efficient. However, there were some disputes with the return report and follow-up. The on-site return inspection showed no problems, and I signed off on the process. But the next day, after returning to my home country, I received an email stating there was a small scratch, about 2cm. Europe's economy isn't doing well, so unexpected issues are more common. I recommend using a larger rental company like Sixt, as smaller companies might offer lower upfront rentals, but more surprises after.

Very satisfied

The company aggressively pushes for full insurance coverage and does not conduct a vehicle inspection upon delivery. You have to take photos of the entire car as evidence. The parking lot is dimly lit, making it easy to miss minor scratches and dents, which they later use as an excuse to file claims when you return the car. Even with full insurance, they automatically charge a so-called accident handling fee.

Poor service attitude, low efficiency, long waiting time, needs improvement.

No comments

The wait on the counter to pick the car was very long. The lady who served us was very helpful and professional.

Their attitude was great, they helped me with my luggage, and I even gave them a tip, haha.

Everything was fine, small issues were resolved quickly.

Very satisfied

Good quality. Easy to work with