It was busy in front of counter. Stuff was good but I belive the system of dryyve was not integrated with Qeeq so I had to refill all the information which was already given at the time of booking with Qeeq. That overall was causing the queue
We have initial hiccup as we realize that our luggages are not able to fit into the Volkswagen touran and subsequently chosen to upgraded to a bigger car Volkswagen sharan with a reasonable additional fee. the staff of europcar is helpful. Thanks
About QEEQ:10.0/10
You guys are responsive whenever I have questions, thanks for that!
Pickup process was easy and convenient. Change oil light came in the middle of the rental period.
About QEEQ:10.0/10
QEEQ incorrectly states that all foreign renter must show an international driver license. That is incorrect, please provide accurate information on your website. I only needed to show my US driver license at the counter in Vienna, Austria. I unnecessarily had to procure an IDL.
Habia reservado la asegura ion máxima según ponía en la web y no fue así en realidad, teniendo que pagar 51€ más de lo previsto siendo el alquiler inicial 72€.
Purchased full insurance through the rental website. Without any explanation, the staff at the counter added extra insurance and fuel service fees to the contract. Only noticed the extra charges after returning the car. This is not the first time this location has done this! Be very cautious when choosing.
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