“Gostei, muito pratico e objetivo, encontrei o que precisava.”
About Thrifty:10.0/10
Carro atendeu as expectativas, sem problemas para encontrar no aeroporto, atendimento rapido, só faltou um atendimento em outro idioma sem ser o ingles, mas conseguimos resolver.
Budget staff must be on some sort of bonus to up sell the "pay for your gas now" and "sun pass" options, the tuts and looks of disbelief, including rolling eyes, and shaking head, at the fact I did not want to pay for these was really over the top...
The car turned out to be marked all over and the seats stained inside, the guy at the booth just shrugged his shoulders.
Seems like the price of car hire has shot up but the standards have really dropped.
Car met expectations. Staff courteous however should be more clear on toll transponder. We were inform and paid for daily use which would include tolls. Then told at return/check out it was
$9.99 a day to have the teansponder active daily plus tolls.
The car was not very clean, had a cracked windscreen which we didn’t notice until the following morning. It also had no parcel shelf. When you collect a car at Orlando you do so in poorly light multi story car park.
The car had done 44000 miles and wasn’t pleasant to drive.
We have hired lots of cars in the USA from ALAMO, DOLLAR, AVIS & HERTZ and that was the worst.
About QEEQ:10.0/10
QEEQ was the cheapest platform and very easy to navigate.
“Generally very good with the exception of trying to claim back the expense of purchasing a tyre”
About Budget:10.0/10
Waited over an hour to pick up car as they were so busy. We had to replace a tyre whilst using it. Customer service said to pay for it and claim back from returns desk - we were then informed that that wasn’t the correct way to have done it because we were from the UK, so they couldn’t do a refund at the time as they would need their main office staff to sort it out. So, at the moment we are $189 out of pocket awaiting a refund hopefully
About QEEQ:10.0/10
Booking with QEEQ was very easy and competitively priced especially with the diamond club
Terrible I will never recommend this company. You contract something and in the last minute change the things and you have to pay for services that you don’t need
Car was good.Counter service slow but maybe a lot of people arrived at same time.Pick-up staff were a bit offhand saying help yourself we’re too busy to show you to your car..
About QEEQ:9.0/10
All good especially as I had to change pick-up time.Your agent was very helpful.
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m.musgrove
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