ZAGREB CAR RENTAL REVIEWS

The insurance bought domestically is not recognized locally. Additional packages need to be purchased.

As you don`t indicate the deposit asked by the rental company it is a factor client might choose another provider. They blocked ca. 1200 eur on my card which I think it`s too much especially when I need the card in a few days for another rental..

Very satisfied. The staff at both the pick-up and drop-off counters were very friendly, and the whole process went smoothly. Since I needed to cross borders into Slovenia, Bosnia and Herzegovina, and Montenegro, I chose Enterprise because their cars allowed cross-border travel to all these countries. The total cross-border fee for all three countries was just 50 euros, which I paid at the pick-up counter. It was very convenient. I just hope the credit card deposit for the vehicle gets released soon, hahaha.

The car inspection during pickup was thorough, and all the important details were clearly explained.

The car was better than I expected. Amazing service from Avis

QEEQ has definitely the best offers and options for cars.

The car had brake light warning that kept coming on. I called to inform and the guy quite angrily said it’s a new car. True but brake light warning is alarming. On returning the car I asked for an upgrade due to the HUGE inconvenience. He laughed at the idea. Then he gave me a car with zero gas in it. The guy was rude and dripping with bad attitude. Disgusting. I made him put it in writ hat I return the car empty. Overall a very disturbing experience.

Your company on the other hand is great. Used it in Zurich. NO PROBLEM.

Excellent experience for my first car rental. They even upgraded the vehicle for free with no upselling or hidden costs. The process of exchanging the car was straightforward without any unnecessary hassle. Highly recommend this company.

Excellent service.

Excellent

Scam

The staff explained everything clearly and provided detailed instructions.

Straightforward

Okay

Very dissatisfied, a scam. 1. No storefront at the pickup location. Contacted the rental company and it took almost an hour (after I called them myself) to get in touch. The actual storefront is in the countryside, not at the listed location, and you can't contact them without calling. 2. The car given to us was full of dents and scratches, extremely run-down, and the wheels were damaged. Various issues kept occurring with the vehicle. They insisted there was only this car and that it's fine to drive. I asked if the adblue was full, and they said it was. Shortly after getting on the highway, a warning came on indicating no adblue, forcing us to detour to refill. Additionally, the tire pressure monitor showed a warning during the drive. The company said it's fine but advised us to check it at a store en route if we were really concerned. 3. They said the cost of adblue would be reimbursed upon return. At the drop-off location, they refused to reimburse, citing scratches and charged over 2000 Kuna for damages plus an additional 10 Euros. The 10 Euros were supposedly to offset the 65 Kuna adblue cost but there was no invoice, receipt, or any explanation. They didn't even return the 65 Kuna. Absolutely appalling.

Very satisfied with the rental company. It is a local company in Croatia with no upselling or extra charges. I only paid the deposit with a credit card on the day I picked up the car. During the inspection in the parking lot, I found two small paint chips and a noise from the rear wiper, all of which were documented. Due to a change in our itinerary, we returned the car a day early without informing the company. We arrived at 1:00 PM on a holiday when the company had closed at 12:00 PM. We contacted the staff by phone who instructed us to leave the car in the company's parking lot and hand the keys and documents to the security guard. We couldn't inspect the car in person, which made me a bit concerned. After calling QEEQ customer service, they guided me through a series of photos that reassured me. Two days later, I received a text message stating that the vehicle inspection was successful. Perfect.

The staff was very friendly, and he was a handsome guy.

Everything was great with the car and the service. We had no issues. Smooth transaction.

Another good booking with QEEQ. Saved just over 5€ with the price drop. Will be back.

Booked a five-seater, but got a four-seater. Reported to customer service, but no response for over ten days.

The car was great, the way I wanted it! It was my second time using the Avantcar, and next time I will, of course!! I recommend to everyone!!!!!

Easy to use,excellent!!!

Except for picking up process at Zagreb airport, their services were fully satisfied like a Japan, including pre-informations before rent. Especially they provided me higher graded car than reserved. I'd like to utilize their service again in the future and strongly recommend.

Easy to book with reasonable rate. I'd like to utilize it again.

Satisfactory