CROATIA CAR RENTAL REVIEWS

The handsome Mr. Lokr from front desk was professional & helpful & speaks good English; pick up & drop off were easy & smooth; we got an upgrade to a big Opel Insignia!

Price drop never worked in my booking; I’ve given up on it

The car was quite old and worn out, usually you get better quality from AVIS. Noises coming from the gearbox, brakes but in the end it did its job. I had to point out damages before departure as they were not marked. Staff was nice.

Excellent as always!

The staff was great. Paperwork easy and we were on our way.

The car was quite old. Well over 200,000km on the clock. Quite a few scratches and bumps but the car worked well.

The car had brake light warning that kept coming on. I called to inform and the guy quite angrily said it’s a new car. True but brake light warning is alarming. On returning the car I asked for an upgrade due to the HUGE inconvenience. He laughed at the idea. Then he gave me a car with zero gas in it. The guy was rude and dripping with bad attitude. Disgusting. I made him put it in writ hat I return the car empty. Overall a very disturbing experience.

Your company on the other hand is great. Used it in Zurich. NO PROBLEM.

Scam

I Highly recommend the company

Very smooth, easy to book and best price compare to others .

Upgraded the car model, but no iPhone port.

I had to change my first car because after 20 km I got message " No oil in the engine". So, I lost 2 hours from my schedule.

Okay

Very satisfied with the rental company. It is a local company in Croatia with no upselling or extra charges. I only paid the deposit with a credit card on the day I picked up the car. During the inspection in the parking lot, I found two small paint chips and a noise from the rear wiper, all of which were documented. Due to a change in our itinerary, we returned the car a day early without informing the company. We arrived at 1:00 PM on a holiday when the company had closed at 12:00 PM. We contacted the staff by phone who instructed us to leave the car in the company's parking lot and hand the keys and documents to the security guard. We couldn't inspect the car in person, which made me a bit concerned. After calling QEEQ customer service, they guided me through a series of photos that reassured me. Two days later, I received a text message stating that the vehicle inspection was successful. Perfect.

Auto will had rented out our car in error and we had to wait for a replacement. Although it was bigger, the Dacia car was not of same quality as VW t roc or similar.

Good value booking, smooth website

Upon a friend's recommendation, I tried using the Zuzuche platform for overseas car rental for the first time and had a distressing experience. We arrived at the pick-up location on time, only to wait for an hour and a half, and were given a car in terrible condition, with extremely old interior, dirty seats, and a filthy steering wheel. It was a manual transmission vehicle, more like a farm vehicle, and likely pulled from temporary inventory by the rental company. This was nothing like the Mercedes V-Class or similar car we had reserved. The staff indicated this was the only available car. After waiting for an hour and a half, we reluctantly accepted it to avoid affecting our subsequent plans. Having not driven a manual for over twenty years, it was quite challenging, and there were several dangerous moments in city traffic. Moreover, Zuzuche provided completely incorrect return instructions and phone number for the location, making us search for over an hour. Fortunately, the hotel front desk staff helped contact the rental company, but it wasted half a day. The entire experience, from pick-up to car condition to drop-off, was painful. This was the worst car rental I've had abroad, affecting my driving experience and delaying my plans. Additionally, when submitting an evaluation, I had to select a car model to proceed. Since the car I used wasn't listed, I could only choose a small Volkswagen, which does not reflect the actual car I used.

Based on a friend's recommendation, I used the Zuzuche platform to rent a car abroad for the first time and had an awful experience. We arrived at the store on time to pick up the car, but ended up waiting an hour and a half. We were then given a car in terrible condition - the interior was old, the seats and steering wheel were filthy, and it was a manual transmission. It felt more like a farm vehicle, and it was likely a last-minute substitution from the rental company, which was nothing like the Mercedes V-class or similar model we had reserved. The staff said this was the only car available. We reluctantly accepted it after waiting so long to avoid delaying our trip further. I hadn't driven a manual for over 20 years and struggled with it, facing frequent dangerous situations in city traffic. To make matters worse, the return location and phone number provided by Zuzuche were completely wrong, leaving us searching for over an hour. Eventually, the hotel front desk helped us contact the rental company, which wasted half a day. From pickup to the car model to return, it was a terrible experience. This was the worst car rental experience I’ve had abroad, affecting my self-driving experience and delaying my trip. Note: I had to select a car model to submit this review, but there was no option for the actual car I used, so I selected a Volkswagen, which doesn't match what I rented.

The service was excellent. The staff was very polite and even upgraded the car. I had to call the store to get the new address as QEEQ had not updated it.

Everything was great with the car and the service. We had no issues. Smooth transaction.

Another good booking with QEEQ. Saved just over 5€ with the price drop. Will be back.

Booked a five-seater, but got a four-seater. Reported to customer service, but no response for over ten days.

Great company

Great car and friendly staff!

A little confusing finding their counter desk outside as they share with another rental company

Qeeq.com does do a price drop but it's still worth checking yourself as you may get a much better car for the same price if you track it too