“Dubrovnik-Split-Zadar-Rama Lake-Prokosko Lake-Sarajevo-Tara National Park-Uvac Canyon-Travnik-Belgra”
About Alamo:10.0/10
It was our first time renting from Alamo. The process was quick, we didn't have to wait in line. The staff was very professional and friendly. We crossed borders into Bosnia, Serbia, and Montenegro over 22 days. The rental company charged us a 50 Euro border fee. We met other travelers who were charged 60 Euros for crossing just one border. Alamo seems more reasonable. Towards the end, we scratched the car door at a guesthouse. It was a big scratch but didn't need bodywork, just paint. We talked to the staff about insurance, but they said it was fine, no need to worry about it.
“Dubrovnik-Split-Zadar-Rama Lake-Prokosko Lake-Sarajevo-Tara National Park-Uvac Canyon-Travnik-Belgra”
About Alamo:10.0/10
This was our first time renting from Alamo. The procedures were quick, there was no queue when we arrived, and the staff were very courteous and professional. For crossing Bosnia and Herzegovina, Serbia, and Montenegro for 22 days, they charged us a cross-border fee of 50 euros. Others we met on the road said they were charged 60 euros for crossing just one country. Alamo seems to be more reasonable. Towards the end of our trip, we scratched the car door at a guesthouse. It was a noticeable scratch but didn't require panel beating, just some paintwork. We spoke with the staff when returning the car, and they said it was no big deal and not to worry about it.
Excellent experience for my first car rental. They even upgraded the vehicle for free with no upselling or hidden costs. The process of exchanging the car was straightforward without any unnecessary hassle. Highly recommend this company.
“Dubrovnik - Budva in Montenegro - Mostar in Bosnia - Hvar Island - Split - Zadar - Plitvice Lakes -”
About Alamo:8.0/10
We waited a long time for someone to assist us when returning the car. Eventually, a foreigner nearby told us to go to the rental hall to find the counter to return the car.
The car hire desk was really easy to locate. It didn’t take long to be served and everything was clearly explained. The car was clean and fairly new and everything went smoothly. A staff member was in the car park waiting to meet us when we returned the car.
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