Ken Mac rental

Very satisfied

Satisfied

Very friendly and excellent service

I visited during China's National Day holiday. Contrary to some reviews, there weren't long lines for car pickup at night, probably because it wasn't a holiday in the U.S. I had prepaid, and the friendly receptionist, an enthusiastic African American woman, didn't aggressively upsell additional insurance. I was pleased with the service. I chose a Nissan Sentra, which had only a little over 3,000 miles on it. It looked pretty new.

The met my expectations on dependability. It does average of any new car. The customer service reps were very nice. Simple to pick up and drop off. No hassles.

This was the first time I rented on Easyrentcars.com. it was simple. Not sure about the price drop thing but I would check out the site again.