There's a counter at the terminal, but the pickup point is in the airport parking lot. Since I'm not fluent in English, I had to figure out the car functions myself after getting the car. I booked a RAV4 but ended up with a Nissan.

Very good, will continue to choose.

There is a Hertz counter at Adelaide Airport. However, when I collected my luggage and went to pick up the car, there was no one at the counter. I had to go directly to the airport parking lot, where several rental car companies have their parking areas. It was fairly convenient.

Exceeded expectations, Hertz were so accommodating and professional. Will definitely return.

Fantastic; I was concerned that the booking would not be recognised as it was through an agent, but it was seamless.