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Search for Avis Car Hire in Faches Thumesnil

Very good service and nice car

Reviewed: Wed, Apr 3, 2019
About Avis: 9.0 /10
The car was not the Fiat 500 i expected but a nice opel corsa, very clean and new. The pick up counter was a bit hard to find we search then ask to the information desk. The counter ladies was very nice, she welcome us with a big smile and a little joke, explanation was clear and quick. Same service at drop off. That make all the difference and let us a good memories. Thanks
About QEEQ: 10.0 /10
Fiat 500 image
Avis
Faches Thumesnil
France
Mini | Fiat 500 or similar

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The staff were quite efficient, but there was an issue with the insurance I had already purchased when placing the rental order. Avis couldn't find it in their system and asked me again if I needed to buy insurance. I repeatedly emphasized that I had already purchased it, but they claimed it was invalid. Eventually, I contacted customer service to communicate with them, and then they said they were not asking me to purchase again. I found this very confusing since they clearly told me they couldn't find the policy and even promoted the insurance prices for that day. Anyway, I didn't repurchase it in the end. Currently, my deposit hasn't been refunded yet, and I'm waiting for the process to be completed.
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