Pretty bad.

Mike

New Zealand

Reviewed: Tue, Jul 21, 2020

About Europcar: 6.0 /10

Booked a large 4x4 SUV but got a small 2wd instead. Couldn't give us a good reason why we couldn't get the vehicle we booked. Their vacuum cleaner didn't work. And had no staff. Very shambolic. A bad experience.

About QEEQ: 10.0 /10

Good. But wondering if we missed a message from Europcar to earn that they couldn't fulfil their vehicle obligation.

Toyota Prado image

Queenstown Airport(ZQN)

Premium SUV | Toyota Prado or similar

8-day rental

x2
x2
x4
x4

Relevant Reviews on Europcar in New Zealand

Anonymous

New Zealand

11-day rental

Queenstown Airport(ZQN)

Reviewed: Wed, May 6, 2026

About Europcar: 10.0 /10

I didn’t bring a translated copy, so it took quite a while to communicate with the staff, but they were patient and we got everything sorted out in the end, thanks.

About QEEQ: 10.0 /10

Edwina Bloor

New Zealand

3-day rental

Invercargill Airport(IVC)

Reviewed: Wed, Nov 27, 2024

About Europcar: 10.0 /10

Excellent

About QEEQ: 10.0 /10

Matthew Horatio

New Zealand

13-day rental

Christchurch Airport(CHC)

Reviewed: Fri, Nov 15, 2024

About Europcar: 8.0 /10

Overall, the service was pretty good, but the efficiency could be improved.

About QEEQ: 10.0 /10

Z.Harrington

New Zealand

x2

15-day rental

Compact SUV | Kia Sportage or similar

Nelson Airport(NSN)

Reviewed: Mon, Mar 4, 2024

About Europcar: 10.0 /10

I was up graded to a new Ford Ranger.Love at first sight. Europcars are always top of the range and my first choice in rentals.

About QEEQ: 10.0 /10

I always book through Qeeq.Easy,helpful and best deals.

P.Bell

New Zealand

3-day rental

Standard | Toyota Camry or similar

Marlborough District

Reviewed: Mon, May 28, 2018

“A great car and very friendly service”

About Europcar: 9.8 /10

Like: The car was even better than we had expected and the process worked smoothly

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