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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1072422330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1072422330
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Search for Europcar Car Hire in Queenstown

Pretty bad.

Reviewed: Tue, Jul 21, 2020
About Europcar: 6.0 /10
Booked a large 4x4 SUV but got a small 2wd instead. Couldn't give us a good reason why we couldn't get the vehicle we booked. Their vacuum cleaner didn't work. And had no staff. Very shambolic. A bad experience.
About QEEQ: 10.0 /10
Good. But wondering if we missed a message from Europcar to earn that they couldn't fulfil their vehicle obligation.
Toyota Prado image
Europcar
Queenstown Airport(ZQN)
Queenstown
New Zealand
Premium SUV | Toyota Prado or similar

Relevant Reviews on Europcar in New Zealand

Phil Adela

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Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sat, Jul 20, 2024
About Europcar: 6.0 /10

Switched to a Ford Mustang Mach-E, and the condition was average.

We had a half-day layover in Orlando and decided to explore the city. A taxi from the airport to downtown costs $100, so we decided to rent a car. With four people and lots of luggage, we booked a Mitsubishi Outlander. However, upon pickup, we were informed it was unavailable and were given a Ford Mustang Mach-E instead, with an additional $20 fee. This shouldn't have been charged to the customer, as it was the rental company's fault. The car was smaller, and we had to place some luggage in the front seat, which was quite frustrating. I didn't argue since it was just for half a day. (Switching to a Kia Carnival would have cost an additional $20)

About QEEQ: 10.0 /10

Pandora Harte

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Europcar
Wellington Airport(WLG)
Wellington
New Zealand
Reviewed: Wed, Aug 29, 2018
“Wellington-Taupo-Rotorua-Waitomo-Auckland”
About Europcar: 8.0 /10
Good, organized and orderly.

Egbert Eve

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Europcar
Picton
New Zealand
Reviewed: Mon, Nov 20, 2017
“From Picton to Christchurch”
About Europcar: 2.0 /10
Awful, reserved the car months in advance. When we arrived, there were no cars available, wasted 2 hours of our time, and they charged us a late fee. Completely unreasonable and greedy. Extremely, extremely poor service. Will never rent from them again. We demand compensation for our losses.

Kennedy Samson

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Europcar
Christchurch Airport(CHC)
Christchurch
New Zealand
Reviewed: Wed, Mar 2, 2016
About Europcar: 10.0 /10
I arrived a bit early and the staff hadn't come to work yet, so I had to wait for a while. Adding an extra driver cost an additional $4 per day. The process was pretty quick though.
About QEEQ: 10.0 /10

GH

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Medium SUV | Toyota RAV4 or similar
Europcar
Greymouth
New Zealand
Reviewed: Wed, Feb 26, 2020
“Very good service”
About Europcar: 9.3 /10
We'd booked a Toyota RAV 4 auto (or equivalent) but were given a Nissan Quashquai (on the South Island) which is smaller than a RAV 4. For the North Island we got a Kia Sportage which wasn't as clean as it could have been.
About QEEQ: 10.0 /10
Excellent service and email communication throughout.

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