Surprising rental than the one made at Venice airport.
I had rented a Peugeot 3008 that was not available at the airport,
the "Budget" attendant handed us the keys to a brand new Audi A8 quattro ...... for the initial rental price.
This is what I call “service”
Thank you for your professionalism.
Arrived at noon to pick up the car, they said the reserved car was not available and it was still at Pisa Airport. They promised it would arrive by 3 PM, but at 3 PM it was still at Pisa Airport. I had no choice but to drive a manual small car to Pisa Airport to exchange for an automatic car, which was smaller than the reserved model. Filed a complaint afterward, now back home but still have not received a response regarding the complaint.
The car was very new, a Ford Galaxy with only 7KM on the odometer. However, it didn't have a parking radar, which can be quite inconvenient for those used to relying on such systems back home.
Efficient service. Didn't provide the car that was requested, i dont think a peugeot 308 sw is similar a bmw 2series but the car drove well, was comfortable and modern. Returning the car was quick and straightforward.
About QEEQ:10.0/10
Very easy to book through the platform and great price. I would use easyrentcars again without a doubt
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