I was unhappy with the customer service as I was quoted with one price upon booking and when I arrived at the counter they made me take insurance that they said was not on my policy. After calling my insurance agent he said that he had never heard of being forced to take that. Then they “recommended” that I buy the sun pass for tolls saying we couldn’t pay for them on the highway. This is not the case, they just don’t take cash. Therefore, we spent $69 on sunpass when in actuality our tolls probably cost a total of $10.
It took a long time to pick up car. She guilted me into getting e-toll pass - she said that some tolls do not accept cash and if you go through it costs lots of $. It was $100 more!!! The car we got had manual windows/locks and a dirty windshield. It had ants in it. Kept crawling on us. They gave us another the next day which was nicer. I was not impressed. I rent several cars a year and usually never have any trouble.
About QEEQ:10.0/10
Booking was easy. Never contacted them. I would appreciate it if they contact me about our situation.
I was told I needed everything. Seemed like I had no option other then to pay.
Ended up paying close to $400 dollars in one day!
for a Nissan Versa....
Was told I needed the Tolls.. which I did not end up using, Was also told I would get refunded for not using, the tolls and if no damages had occurred to the car.. still no refund
“Green motion has a long line. Car does not have power door or windows.”
About GREEN MOTION:8.0/10
Long line at pick up location which is not at the airport. Green motion has a shuttle that picks up at the airport and the car lot is 10 minutes away. Took 1 hour from arriving at Green motion before I was able to complete the paperwork and drive off the lot. Very short staffed.
Like: The rental price was awesome and we received the model car we were expecting. Really appreciated the shuttle service too! Very efficient.
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