It was a great

Hertz truly lives up to its reputation as a big brand. The service is great, and the car pickup is super convenient. The staff at the branch, an enthusiastic and efficient Black girl, marked the scratches left by the previous renter and assured me I didn't need to worry about them. They handed over the car freshly washed, and when I requested to inspect it, she said it was okay and no problem. The entire pickup process was very smooth and quick!

The counter staff charged me $90 to add my wife as an additional driver. I've learnt that I don't have to pay for spouse as additional driver. Is that true

Didn’t have the car I reserved. Card reader didn’t work. Had to process card manually. After 3 different cards, and 15 tries. The kid literally said “maybe it’s our card reader” Who doesn’t have chip readers when their entire business is based on credit card processing? Customer service rating below zero if possible.

The car was a HYBRID... I never had driven one before.. THERE IS NO GPS..... OH... I COULD RENT ONE FOR AN ADDITIONAL ***DAILY*** CHARGE....