Excellent price & Service.

Overall, the service was excellent. I've rented cars in London many times and tried several companies. Enterprise is one of the best companies I've used. I'm very thankful for the QEEQ app and mini-program service. The notifications are prompt and very helpful for someone like me who tends to forget things or procrastinate.

Service was average when picking up the car, they changed the car model without specifically asking. The lady at return was very nice and sincerely inquired about the pickup experience, eventually offering compensation.

Very bad. They didn't require a tire inspection when picking up the car and tried to sell us scratch insurance, which we declined. Upon return, the inspector claimed there were scratches on the tires and said they would deduct from the deposit card for repairs (basically, they were going to replace the tires). No argument worked; we demanded to confront the staff who handed over the car, but they ignored us.

The counter staff were friendly and helpful. I had a mechanical fault on the first car and I was given another car. The Transitioning was so smooth with good customer support.fantastic

I was given a free upgrade