Práctico

Didn’t have a van so gave me a pickup or told me to drive to another location that might have a van at 11pm after a 12hr flight. Made our house move very difficult.

Car was not available and price was higher than quoted.

No.

Feel like I was miss sold extras at collection. The advisor sold me what I thought was insurance but after taking payment and looking at the payment it appeared to be for breakdown cover and returning the car empty. This cost me 200 dollars which I didn’t require really. Advise all to be cautious on this. They also try to sell you bigger cars and in fact laughed when I said I was happy with my compact car as only 3 of us. The car size was fine. Also tried to sell us toll express for around 100 dollars, said we really needed it . Luckily opted out of this and probably spent 15-20 dollars tops on tolls

Rental was set for a Compact and attempt to provide an Economy was made. 3 adults and with multiple suitcases was not going to work with the tiny Economy. Main renter is a female. Compact was provided after making request and additional wait time.

Price Drop Protector is a nice benefit as long as it remains free of charge.

Like: I got an upgrade when the customer ahead of me cancelled their rental with very little cost. Very nice car and made my driving on the trip that much nicer. Thanks
Dislike: Did have to wait about 20 minutes to get checked in but then compensated me with the upgrade.