Due to a missed flight, we arrived at the car rental store several hours late. The staff waited patiently and were very friendly, even giving us directions and providing plenty of maps. The car pickup was very smooth with no additional sales pitches. The vehicle was quite new, with just over 10,000 kilometers. Since I purchased full insurance, I didn't pay much attention to the existing scratches on the car, but there were a few. If you haven't bought full insurance, you should pay more attention to these details.
Although the staff provided service in Chinese, they spoke very little. The actual card charge was more than the amount shown on the car rental website without any explanation. It wasn't until I consulted the rental company after returning to Beijing that I slightly understood why. Overall, it caused unease.
The rental office is right at the exit of the international arrivals hall at the airport, making the car pickup very convenient. The car is parked in a lot just outside the airport, and you can push the luggage cart right to the car. It's very close.
Hertz's service attitude is great, and the process is very quick. You just need to return the keys when dropping off. Although the dashboard warning light came on while driving in Queenstown, Hertz staff replaced the car with a newer and better one immediately, which is commendable.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Hertz in New Zealand
Trista Cromwell
-
-
-
-
View more >Cornelius Gill
-
-
-
-
View more >Constance Antoinette
-
-
-
-
View more >Yetta Vogt
-
-
-
-
View more >Grover Gabriel
-
-
-
-
View more >