The store manager KIM is very warm and friendly, but the rental store is generally unattended outside of flight times, so be sure to contact them in advance.
Cairns airport is small, with 2-3 rental car service counters in close proximity. You can get the car just across the street, and we didn’t have to queue. The issue was an extra charge for taxes! Although we noticed it right away, the AVIS staff insisted on charging our card, otherwise we wouldn't get the car. Despite explaining that all taxes had been paid, they wouldn't budge. When asked which specific tax it was, they couldn't clarify. The worst part was that they deceived me by claiming it was a deposit to be refunded upon return, even though the charge on the card was clearly for the rental. However, the staff were polite throughout and tried to help for a long time. It seems foreign customer service is really unprofessional. We contacted the rental platform but they couldn't resolve it in a short time. To avoid delaying our trip, we had to pay, planning to deal with it after returning home.
Picking up the car was very convenient, but it took some time to find the parking lot when returning it.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on AVIS in Australia
Moses Mark
-
-
-
-
View more >Cecilia Arnold
-
-
-
-
View more >Maurice Edie
-
-
-
-
View more >Maxwell Carpenter
-
-
-
-
View more >Dorothy Hansom
-
-
-
-
View more >