Very satisfied

Used Thrifty before very good

Exceeded expectations

The day we picked up the car, we noticed a nail in the tire. After driving for a short distance, we returned to replace the vehicle, but there were no cars available. The next morning, we went back to exchange the car again, and Thrifty's excellent service ensured they checked the mileage and immediately provided us with a replacement. As for the tire issue, they informed us to file an insurance claim ourselves.

Quick and convenient

Very smooth process, always is via Sydney airport. The lady I dealt with on pick up was very friendly and efficient, but on walking in to the office I felt noone really wanted to look up initially, wasn't exactly a great first impression, but as I said, the lady I dealt with was lovely.