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Search for Hertz Car Hire in London

Terrible service, check in and processes

Reviewed: Thu, May 30, 2019
About Hertz: 6.7 /10
Terrible service on the way in. It took 2 hours to get the car as they seemed to have been surprised by the number of clients around a bank holiday. Not all the desks were in operation and their processes and systems seemed broken. We have done similar check ins in less than 5 mins before and generally in the 5-15mins range.
Skoda Octavia image
Hertz
London
United Kingdom
Intermediate | Skoda Octavia or similar

Relevant Reviews on Hertz in United Kingdom

Anonymous

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Hertz
Oxford
United Kingdom
Reviewed: Tue, May 5, 2026
About Hertz: 10.0 /10

Absolutely loved the whole experience.

About QEEQ: 10.0 /10

Amelia Joel

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Hertz
Southampton Airport(SOU)
Southampton
United Kingdom
Reviewed: Fri, Jul 25, 2014
About Hertz: 6.0 /10
About QEEQ: 8.0 /10

Ingemar Katrine

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Hertz
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Mon, Sep 22, 2014
About Hertz: 10.0 /10
The service was excellent, the car was a 2014 model with 10,000 miles on it, clean and comfortable.
About QEEQ: 10.0 /10

Yetta Vogt

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Hertz
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Fri, Apr 22, 2016
About Hertz: 8.0 /10
The line at the London airport branch was very slow that day, and the Google navigation was inaccurate, which made me anxious when I couldn't find the drop-off point. Finally, I asked a local taxi driver and found it. The staff was nice, nothing unpleasant happened. It wasn't until my deposit was released today that I felt confident giving a fair review. 4 stars, it's okay.
About QEEQ: 10.0 /10

m.cutler

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Mini Van | Volkswagen Caddy 2 Seats or similar
Hertz
Watford
United Kingdom
Reviewed: Mon, Jun 24, 2019
About Hertz: 10.0 /10
service was great, friendly, helpful and quick.
About QEEQ: 10.0 /10

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