Had trouble with domestic credit card during pickup. Ended up charging $64 first to complete the process. Not sure if it will be refunded. Card was fine. Overall experience was average.

After taking an hour and a half flight we had to wait on line at the counter at FLL for an hour and a half to receive our reserved car. There were 3 people working and a line 60 people long. All of this while wrangling an almost 2 year old does not making travel any easier. Car received was smaller than expected.

The counter staff who helped me was horrible. Rude and degrading when I asked about insurance options. I will never use Thrifty again! That being said, I saw other counter staff who were more pleasant and engaged with the customer in a professional manner.

Like: They do not push you to buy the insurance at all.
Dislike: Nothing.