They sent me the wrong pickup address.

Overall, the service was great with a good attitude. They provided service in English. The car was very clean at pickup, and the return inspection was very simple. Highly recommend, they don't scrutinize too much.

Great service but would have liked something closer to the airport.

Not so happy with the price. Very expensive!! The price for the kind of car we need with 4 children is unreasonable.

The car was as expected, although the boot was smaller than I expected but we did select a small car.. The waiting time for pick up was rather long and a bit distressing as the agent was dealing with someone who wouldn't pay for the damages, I guess it wasn't the agent's fault but they nearly came to blows! Other than that the agent was very polite and professional with us and the actual paperwork didn't take too long.

At the desk agent asked for a printed copy of the contract. And not just showing confirmation on my phone. On returning the car on inspection was told there was new damage which was a small scuff on rear bumper. Which I didnt do. So was told to fill out a disclaimer. For which there would be a charge. So not a happy chappie.