Extremely satisfied

It took almost over an hour to get the car because such vehicles are rented less frequently and are kept in the main lot. Also, QEEQ's data is not prioritized by HERTZ, so the reserved vehicle was not transferred to the rental counter area.

As ever , an excellent standard of service from Hertz. We needed to put a second driver on the car and we're a little surprised that we had to commit to the full term even though the second driver was only there for 9 days , but if that's the rules etc etc

The price drop mechanism didn't seem to trigger but we got a great price and service was perfect

Like: convenience and price, as proposed
Dislike: Had booked a Nissan Versa Sedan and I got a small Toyota Yaris ! It did not turn to be a problem as I needed a car only for a week to do errands around Washington DC, just 286 miles. It would have been a big problem if I had to transport a lot of stuff as I did last december when I visited my son and family in Tampa Florida... Next time I shall double check with the agency if I am going to get the car I have reserved.