At Catania Airport the rental area is easy enough to reach – if you arrive by train there’s a free shuttle, and even walking with suitcases is only about 200 meters. The location is big, with several brands all together. After the paperwork, though, there was no staff at the pickup area to walk us through the car – you just get in and drive off. Pay close attention to the fuel level: ours wasn’t completely full but we didn’t notice, so we filled it up on return and wondered why fuel cost so much for just a two‑day rental. Only then did we realize the tank wasn’t full at pickup, and we basically lost around 20€. Totally our fault for not checking the mileage and fuel carefully, so be careful about that. The car itself was a very new Škoda with good space and it was nice and easy to drive.

It's an established brand and pretty good. There were a lot of people, but everything was well-organized.

The staff at this store are very efficient and focused throughout the process. Not bad.

They didn’t give me same car booked by me I booked q8 and got E class car how come they said you did not book car from europcar so they can’t help me to get same car asked to talk Qeeq