We originally booked a Toyota RAV4, for 4 people and 3 suitcases. In reality, we had 4 people and 5 suitcases, so we upgraded to a Nissan Pathfinder. The luggage space was still insufficient, and we had to fold down the last row of seats to solve the issue. Fortunately, there were only 4 of us. The upgrade also added windshield insurance, which we accidentally accepted and ended up spending an extra thirty dollars. The car’s condition was excellent, no complaints.

Good service, both pick-up and drop-off were very convenient.

Not many people in line, and the process was quite fast.

Convenient shuttle service, the process from registration, payment to car pickup was simple. However, the lack of Chinese service slightly reduced the overall quality. I noticed that quite a few Chinese people rent cars, so I suggest that Zuzuche recommend Alamo to set up a Chinese service counter or increase Chinese contracts, which would make it perfect.

Like: The return process was really good and efficient.
Dislike: It took over 20 mins standing in line waiting for the vehicle pickup.