Good

Very enthusiastic

The car model I booked was not provided at pick-up.

We actually went to the Alamo rental center as they were short staff at National but everything went just fine. Plenty of vehicles to pick from and in good condition.

We have used QEEQ before and it works real well. No problems and convenient website.

Like: At first, my heart sank a bit when they said they didn't have the SUV size I had reserved. Was quite please when they told me they had upgraded me to the a Suburban with dark-tinted windows. Felt like I was driving around in a Presidential Security Detail.
Dislike: National personnel weren't where I expected to find them, but other rental agents pointed-out where I should go.