Very satisfied with the service provided by the staff.

The car was in excellent condition, almost new with only 6000 kilometers. We originally booked a Camry, but it was upgraded to a business class vehicle for free.

Picking up the car at the airport was very convenient, the car was in excellent condition, and the service was great. Renting the car for a week was very cost-effective. The only issue was that the car return location in Vancouver was in the underground garage of a building, and the HERTZ sign was very small, which caused some trouble as we had to circle around the building once.

Like: When I picked it up, the guys were very cheery and helpful. They upgraded me to a slightly bigger car which was nice of them! Made it all super fast and quick. Also liked that I was able to drop it off at a different location for a small fee.
Dislike: Would like to be able to drop it off elsewhere without a fee but not a big deal.

Like: The office staff was super and I would recommend him anytime The car was exactly what I ordered and he was very helpful with where everythng was located.
Dislike: It was the best car rental experience I have had