スムーズに手続き頂き、アドバイスも頂きました。ありがとうございました。

現地での日本語サービスが最高でした。元々カウンター等での英語でのやり取りは問題なくできますが、疲れて現地に着いているので、何も考えずに現地スタッフに着いていくだけでレンタル手続きが出来、交渉もして頂け（途中でブースターシートを購入予定なので、最初の数日だけ借りたいと交渉）、本当に助かりました！！

Excellent

Good

Aggressive promotion of car insurance, annoying.

The vehicle did not exceed my expectations because it was supposed to be a Rubicon. It took over a half hour to get the vehicle. The staff at Dollar was not very friendly. They just didn't seem like they cared too much about their job. The staff could have been more friendly. They could have gave me a choices on vehicles to rent. They could have went over the vehicle with me but they did not.