Staff tired my card my bank did not allow the payment. I called my bank they said i can try again they will authorise it now, but staff at counter said he can not do it for next 24 hrs as this is system restriction of Dollar that it will not allow the same card to be used till 24hrs are lapsed. He advised to get a car from next counter. I was waiting and he went off duty during this time I went to the counter and next person processed and used the same card. the first person did not even try again despite my frequent requests.

It’s so normal nowadays to get the hard sell on extra insurance(s) when you’re picking up a hire car it’s almost expected, so it was a nice surprise that Dollar, despite having to ask, politely excepted I didn’t wish to take any. A huge thumbs up to Dollar if this excellent service is offered, and maintained, by all of their employees. I’d already purchased extra insurance from a web site specialising in hire car insurance at a fraction of the cost. My only negative comment would relate to which car to take. The answer ended up being “any” rather than a specific car. Everything became clear after a asking a Dollar employee “which is the best?”. The answer was “Usually the one with the lowest mileage” - but it then becomes a crazy competition of ‘who can turn the ignition on on the most cars (and remember the mileage) between you and everyone else picking up cars.

Simple. They offers good value for money.

Dollar was great and I would use it again.

ホノルル、カネオヘシティにて車の鍵閉じをしてしまいました。日本にてAXAの保険に入って行きましたが、鍵閉じはAXAの保険はダラーレンタカーでは使用出来ないと言われました。結局、ダラーレンタカーの手配の業者に頼んで75ドルを取られました。海外のレンタカーの保険は現地で入ったほうが良いと思いました。本当にアクシデントが無い方が良いのですが。ダラーレンタカーの日本語担当の方々には大変ご迷惑をおかけしました。特にアメリカ独立記念日にやってしまったので。又携帯電話にて対応お願いしましたので心細かったですが、良く業者を探して頂き感謝致します。次回もアメリカではダラーレンタカーを利用させて頂きます。ありがとうございます。

レンタカー価格は大変安かったですが、保険は現地借りたレンタカー会社の保険に入ります。大変勉強になりました。こちらもありがとうございました。

Dislike: The Sun Pass toll system was not explained well. I ended up paying over $10 per day for tolls when I only used tollways to and from the airport. The rest of my driving was on surface streets so I would have saved money by paying cash for the tolls I used rather than paying the flat rate.