The staff is quite patient, but the language communication is not very smooth.

Dollar is pretty convenient to use.

It was the worst experience ever. As we didn’t book directly so they said contact easy rental and when we contacted easy rental they said can’t help you. You need to speak with dollor rental

Car was disgraceful , dirty inside and out. Full of marks and scratches. Charged me additional fees for no reason. Impossible to contact to say I was stuck in traffic and would be late to return car and then charge me an extra day rental for being less than 1 hour late - disgusting customer service and appalling service

Like: Shuttle drivers were very nice, so were the counter staff. Drop off staff friendly as well! Car was great, all options and having sat radio was a plus.
Dislike: Only problem encountered was the drive to and from. Much of it due to LAX. It can take a long time to drive through especially if you get picked up at the first gates. Drive back was a little slow too due to the fact we picked up many arriving rental customers (filled the bus) along the way. Not the drivers fault, but is time consuming.