Very good

I rented a white automatic GOLF, the car was in excellent condition, almost new, and no deposit was required, just a tank of gas. When I picked it up, the odometer showed only 237 kilometers. The staff told me I was lucky. Returning the car was very convenient; since it was after 11 PM, there was no staff, so I parked the car in the AVIS parking lot and left the keys in the box. The only regret was that I had to search for the parking lot entrance for 2 hours since it was so late.

The AVIS desk at Orly Airport was quite frustrating. The lady at the front desk didn’t want to handle my request and told me to go to the pick-up point to find someone else to assist me. However, the young black man at the pick-up point provided excellent service. I guess the staff attitudes are inconsistent. Compared to my experience in Nice, this was fairly standard, probably because I chose a lower category car. Anyway, I requested a hybrid Toyota Auris, which was quite nice and highly recommended for city use.

Waited a very long time in the queue but when we got to the front, Liam was extremely helpful

Wouldn’t let me add 2 car seats at point of booking so I had to follow up separately to do this. Customer service were helpful though

JE reviendrai bien volontiers.