Everything went smoothly, and the staff had a great attitude.

Quite good, smooth communication.

When I arrived, the place was relatively empty, so there was almost no waiting time. The rental process went smoothly—they just briefly asked if I had purchased insurance from a third party, and once I confirmed I had, they didn’t push for additional insurance. The car was fairly new, with a mileage of 20,000 kilometers. Returning the car was also hassle-free; after the vehicle inspection, they confirmed everything was fine, and the deposit was refunded within about a week.