Great car rental company. You can choose from various models of the same category. Many cars come with an EZPass, so you don't have to spend extra money renting one.
Overall good. Quick pick-up and drop-off, no forced sales. However, the car I booked was not the same level as the one I received. I booked a Nissan Altima, but was given a Hyundai Sonata. This big difference was unsatisfactory.
The Chinese assistant helped us with the pickup, which was very convenient and fast. We specifically chose a Camry, but when we got to the store, there were not many good options for the same category. We ended up with a basic Jeep. It looked fine from the outside and had a mileage of several thousand, but the acceleration was very slow. On American highways, speeds are generally above 100 km/h, and to keep up, we had to press the gas hard, which was exhausting.
The middle-aged woman at the store kept pushing the additional liability insurance. Although she made some valid points, I explained that I had already bought travel insurance including additional liability coverage back in China. However, she kept insisting, which was really annoying and unpleasant.
Like: The booking, pick up and drop off were a breeze. The vehicle was in good condition and service staff were friendly and professional. Will definitely use this service again.
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