I've always rented from this company. Budget is serviced at the Avis counter across the street. Though they are the same company, Budget's cars often have some issues, like cracks in the windshield. If you don't mind spending more, go with Avis or Hertz.

Very satisfied

Service was average. Although my Zuzuche order clearly included third-party insurance, Budget denied it and asked for an additional $14 per day. After contacting Zuzuche, it was confirmed that it was included, but I had the same issue with my next rental. I didn't bother to argue anymore.

The staff was quite nice.

A very positive experience all the way around.