Pickup and return were very convenient! However, they didn't explain how to pay the toll fees. A $1 toll ended up costing $25 in processing fees each time, which was a bit annoying.
I returned the car one hour later than the time on my order, and the rental company charged me 532 yuan and an additional two days of rent. Earlier, I called the car rental customer service to ask for a delayed return, and they told me to contact the store. I rented the car from you, what are you doing? Nobody answered the phone at the store, which was very inconvenient. It was really terrible.
The location is in downtown, and the staff was very courteous and efficient, although you can't choose the car.
About QEEQ:8.0/10
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